I was upset but assumed that because of covid and patio season delays are normal and will have to be patient. It was a battered torn box that makes loud jingle noises. If not, boycott Walmart as definitely do not care about who they sell to!!! An example of data being processed may be a unique identifier stored in a cookie. I keep getting the verification codes but don't know where to go next. Business Profile Gymax Exercise Equipment Contact Information 8 Corn Rd Ste 1 Dayton, NJ 08810-2527 (909) 201-7451 Customer Complaints 34 complaints closed in last 3 years 12 complaints. Misleading people by simply printing a label and claiming it has shipped should be a crime! Right off the bat, you should be aware that this treadmill does NOT compare to what you would find at the gym where those machines cost more than $1000. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. The quality is terrible and trying to return it has been hell! Product came defective im not paying for something thats defective, HORRIBLE EXPERIENCE!!! Their contact information including business name, phone number, address and email are unavailable. I honestly thought that I would never receive my refund. I decided to resurface the review I had previously written to share on this site. I call the number. Please enable JavaScript in your browser and reload the page. Beware the are on all Marketplaces including Walmart.com Absolutely Ridiculous! Local store prices may vary from those displayed. The package clearly says "box 2 of 2" but there was no other box delivered. I have spent the last week sending emails back and forth with the "customer service" if you even want to call it that to get a replacement table sent that just keeps running us around. Would never order from this company again. Please do not order from GYMAX or any products from walmart.com that states they are from GYMAX, I wish I knew this prior to going through what I have to say has been the WORSE customer service and experience! BOUGHT a chicken coop from Walmart.Com on March 29th estimated delivery April 5th. They are frauds! PLEASE READ AND KEEP FOR FUTURE REFERENCE. Sears is no help and says they have to wait on the vendor. Poor service give you the run around cannot return product at Walmart. The value of Walmart has been degraded over time cause of such fake companies. I only received the tires. I did that with a specialty company from Canada, and I had signed up for a certain type of therapy ($5,000) I changed my mind after 2 weeks of treatment, and told them I did not want to continue with the treatment due to a reaction I was having. Contacted FedEx to ask about it, was told Gymax hasn't even given the item over for delivery yet after 2 weeks! Fireplace TV Stand with 18 in. I hope this helps others . Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black, 40 in. The Walmart agent will also generate a reference number or case number regarding your issue. This product is rated 4.5 stars out of 5 stars. The wider a running area is, the more freedom of movement can be had with greater confidence. Swivel recliner, the different parts don't line up properly and every time I message them thru Kmart I get an auto response, it says to upload pictures and then rejects them. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. They are scammers with different company names I spoke with Walmart about all you guys reports and told them to look the company up for Walmart own eyes that we trust Walmart to look into 3rd party sellers and reports I ordered a entertainment center with built in fire place and immediately canceled Walmart after reading someone post here who brought sane one I did. I ordered a Christmas gift for my niece on 12/10..I have yet to receive it. . Gymax can intelligently manage and record your health by using. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. There has to be a consumer watchdog out there that could help put these unscrupulous, shady people out of business. Doesnt seem to bother the developper, no answer on their part with these concerns. Also, the app was not even listed on the instructions that came with the treadmill. It was a lift chair and I needed to use it right away. I wrote to Wal-Mart because it had said return to store. I read the return policy and it is not like any return policy I have ever seen before. They responded and offered me $15 to wait for the product to arrive on 1/8. 30 April 2022, Next statement date 23 November 2023 When I asked a return, I was charged $50 of label fee. Now my order says "pending delivery date". Read more manuals and instructions for GYMAX at Manuals.plus. Walmart doesn't want to hear from you when there is a problem and are no help what so ever. Walmart is no help and no one is answering the customer service number after i stayed on hold for 3 HOURS i wouldn't recommend this bull to my worst enemy. And as for Walmart's involvement shame on them. No company should ever have a customer on hold for hour(s) to not even have an actual person to pick up the phone and resolve the issue. Worst company ever can't get a hold of anyone and all Walmart says is wait 3 business days that has been a week of them saying that. There is no way to contact any one. Their contact information including business name, phone number, address and email are unavailable. The return shipping label (nor a packing slip) did not come in the box; I asked for it. Review: Gymax 2.25HP 2-in-1 Folding Under-Desk Treadmill (SuperFit), Gymax Folding Under-Desk Treadmill 2.25HP (SuperFit), Famistar T600 Folding Treadmill 3.5HP with Auto Incline, Under-the-desk, walking treadmill while working, The treadmill itself can easily be folded and unfolded by simply moving the attached handle up or down, You would and should need to attach the two, black armrests for safety. Quite honestly, this is a scam if you ask me. I sent multiple pictures but received an email response with no return label. Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Thank you for ruining Christmas for my father! Product was damaged. You've accepted analytics cookies. This was purchased end of summer and put up this spring ( a couple days ago) opened it one time it was great. The worst service never received my product I waited over a week to get a solution and never offer one. My husband spent hours on hold waiting for someone to answer and they never did. you changed your mind), you will be responsible for this cost. Oh and know you only have a one star from me cause it won't let me send review without a rating but it's really ZERO. Need Help? WHEN YOU CALL NO ANSWER JUST SAYS WAIT FOR AGENT. Connect with us on your favourite social networks. Nothing was taken out box except see size front was. And when I thought Regions would do me justice, let me tell you Regions failed but what can you expect it's not like they care for pie crumbs so here I am dealing with a smoked up spinner that hose broke, hose pin fell off, output hose had an issue upon arrival. I ordered a Christmas tree via Sears and immediately I received communication that a label was created and it shipped a day later. My brother and I both liked it though. Didn't stop there, chatted with company that allowed Gymax to sell their product to me and had them call me back [within 2 min] and they will take care of the charges and I should receive e-mail within 24 hours[we'll see]. On May 14, 2021 I finally get the delivery from Fedex but it's only the chairs, no table! It was not all there, screw's missing & leg won't stand level on floor & a poor excuse for a Christmas Tree needles fall out as soon as it came out of box & very cheap looking. Finally arrived, the recliner was the size of a toilet! Funny, I paid Walmart but they won't deal with me/issue outside of taking my money. Product arrived in damaged container, product inferior . Walmart also reached out to them and they STILL never responded. "if you INSIST on returning the product", "when the item is delivered to us you can then request a refund." Gymax can intelligently manage and record your health by using our Treadmills, Elliptical Machines, Cycling Bikes and smart BMI scales. Shit products..no customer service what so ever..over priced products!!! Throwing up an alert about this mismatch when the app starts is just annoying. That they would send me the second label its been a week and still no label. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Gray, Limit the Use of My Sensitive Personal Information, Do Not Sell or Share My Personal Information. gymax wanted $110 to pick up this shitty set from my house !!!! What it DOES have going for it is its versatility as both a running and under-desk treadmill that does not take up much space. Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 18 in. Request to send back and refund. It was to be delivered on the 4th of December. In fact, if you had the control unit folded up, you would see Green, Orange, Yellow, and Red lights flash outwardly with each step as if to tell you what a superstar you were. They have now screwed me around, refuse to get back to me, and will not refund me or re-send the package. Note until now I am a frequent in store Walmart shopper. Items arrive damaged or defective can be returned within 90 days after the order is placed on our website. Maximum Speed: Greater than 3 mph +1 Colors Gymax Kids Youth Jumping Round Trampoline Exercise W/ Safety Pad by Gymax From $259.99 $285.99 ( 42) Free shipping NO COMMUNICATION NO EMAIL! I have called FedEx but they have no information only that a label has been printed. This product is rated 4 stars out of 5 stars. Mind you this piece is not even the correct item that is missing it is just something that "hopefully will work" and aa for the issue with the cracked they offered us an $80 dollar refund for that as long as the table is still usable. Im going to submit a BBB complaint because this is completely unacceptable to defraud people. This company sent me an order in two boxes. This will sound like a broken record, but.DO NOT BUY FROM THIS COMPANY. So, this item is going back to New Jersey to a Jin Lan. SAW THESE REVIEWS AND IS HAVING THE SAME PROBLEMS. GYMAX Folding Treadmill, 2.25HP Electric Motorized Running Walking Machine with LED Touch Screen & Bluetooth Speaker, Portable Cardio Workout Treadmill for Home Gym Office Visit the GYMAX Store 150 ratings $54999 Colour Name: Black See more About this item worst service worst delivery worst everything . Instructions are poorly written, possibly by a person with ESL. I would leave no stars if possible. After a few more days, I tracked the package again and spoke to Fed-Ex directly. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. I didn't buy a used item that they tried to sell as new, and I have no need for a broken item that's discounted. Allow additional time for shipping to your address. GYMAX products are patented and trademarked under brands FDS GmbH. It was not what I ordered. They offer a 30 day return policy which seems to be a scam from what I see. Walmart must step up and protect their customers who they have lead by the thousands to this 3rd party garbage. We also received a chat from Wally World that Gymax should provide us a response within 48 hours. I will be sticking to ordering from AMAZON and other retailers. Gymax LLC cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting Gymax LLC. I also think Walmart has some responsibility for their 3rd party suppliers. Again I decline. Fake birthday. And shame on walmart to associate with a company like this. Yes this company is literally a bag of hot horse poop. Shame on Walmart for being associated with such a shady outfit. 31 January 2024, Last accounts made up to During his free time, he enjoys being a parent, hiking, photography, food, technology, DIY projects, travel, and helping others. I'll never buy from this company again. If the caps were broken or missing, please dont worry. WARNING DO NOT BUY!!! It's annoying to convert each time I need to look it up. Their contact information including business name, phone number, address and email are unavailable. Ordered patio furniture on Walmart.com through Gymax LLC, Mar 24. Manage Settings Now I am out $200 and have a desk that I will never use. Bought a 14X8 patio tent carport. Contact our friendly customer service department for help first. This was a simple enough request. Part of my new years resolution for 2021 was testing several treadmills and exercise equipment to find the right one for our home. I received my "shipping" confirmation within a couple of days, with an expected delivery date of 12/17. Data privacy and security practices may vary based on your use, region, and age. With a strong heart, we wont lose ourselves despite what life throws at us.Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. When that date came and passed, I inquired, and a representative with the company said that the shipping carrier had not picked up yet, and my order would arrive by 12/28. On 4/11 a UPS label was created for delivery on 04/16. 1500-Watt Electric Fireplace 65 in. No car, just tires. Walnut, 50 in. If I can give this company a zero I would. Gymax 12' x 9' Pergola Kit Metal Frame Gazebo Canopy Cover Patio Shelter, Gymax 3-in-1 Baby Bassinet Beside Sleeper Crib with 5-Level Adjustable Heights Grey, Gymax Twin XL Metal Platform Bed Frame Heavy-duty Steel Slat Support with Storage, Gymax Exercise Bike Stationary Cycling Bicycle Cardio w/ Adjustable Resistance, Gymax Stationary Exercise Bike Cycling Bike W/22Lbs Flywheel Home Fitness Gym Cardio, Gymax 16FT Jumping Exercise Recreational Bounce Trampoline W/Safety Net, Gymax Electric Folding Treadmill Portable Cardio Running Machine w/ APP Control Red, Gymax 2 in 1 Folding Treadmill 2.25HP Running Machine w/ Dual Display Blue, Gymax 5PCS Patio Outdoor Rattan Sofa Conversation Set w/ Seat & Back Cushions Off White, Gymax 38'' Folding Mini Trampoline Fitness Rebounder w/ Safety Pad Blue, Gymax Security Safe Box 2-Layer Cabinet Safe w/Electronic Digital Keypad Deposit Box, Gymax 3-in-1 Portable Air Conditioner 8000 BTU AC Unit Air Cooler w/ 24H Timer Grey, Gymax 3-Piece Lamp Set 2 Table Lamps 1 Floor Lamp Brushed Nickel Modern Home Bedroom, Gymax 65" Sphere LED Floor Lamp w/ 2 Bulbs & Foot Switch Home Office, Gymax Kids Inflatable Bouncer Bounce House Jumping Area Slide Without Blower, Wal-Mart Canada Corp. 1940 Argentia Road Mississauga, ON L5N 1P9. You can change your cookie settings at any time. I said no to all the other permissions they asked for. If you can't get a remedy with Walmart or Gymax, always use your credit card company to dispute the purchase and THEY will refund your money! You should clip it to yourself so if you fell, it would INSTANTLY shut off the machine. I would never deal with Gymax ever again. I still have not gotten the tree. I ordered a motorized Jeep for my son for Christmas weeks ago. This is the worst Customer Service. 52 complaints closed in the last 12 months. DO NOT PURCHASE ANYTHING Within a couple of minutes I hear something loose. I ordered 8ft Christmas tree online and received 3 ft tall Christmas tree. To add salt to this wound, both Sears, and Gymax lied to me on many occasions , and cared not at all that they illegally withheld my money. Both Sears ,and Gymax lack ethics. Gymax is a global and intelligent smart sports platform, where sports enthusiasts all around the world can challenge each other. File a Complaint Complaint. When I contacted them, they basically told me that I needed to contact Fedex again. https://h5-us.eqisports.com/index.html#/gymax-privacy?router=1. Instead, I was offered a $35 discount (on a $90 product) to keep the mangled item. Company status Active . It has never left the facility and I email them once or twice a day and it's always some excuse. Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. First time ordering something and what a let down. I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. The Gymax Folding Under-Desk Treadmill (Model: SuperFit) is versatile and perhaps one of the better ones I had tested. I notice a number of recent negative reviews. What is WRONG with your staff? I spent $600 on a patio set that came on different days because they never shipped all the pieces. Tracking shows a label has been created but nothing shipped. I wish I could leave 0 stars..BEWARE OF THIS COMPANY STRAIGHT UP SCAM JOB!!!! We came across a table ans chair set sold on Overstock which was a Gymax product and we fell in love, but clearly should have looked up the company first. Their inability to comprehend is mind boggling . 1500W Electric Fireplace 65 in. Do NOT return this item. Make sure this fits by entering your model number. Finally agreed to send the return labels but would take $240.00 off the refund. Electric Fireplace Up to 75 in. Nothing but excuses. I tried to cancel the nightstand set by calling Sears customer service on the day I learned this still had not shipped. It's been more than 3 months and both companies still refuse to issue my refund. But, they are the same. Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. Based on 194 customer reviews Gymax LLC is rated 1.0 out of 5 stars. I will never order anything from this seller. Contact Information. Attach the phone holder and optionally, the arms. I would not recommend this company or even ordering from Walmart on like. Unfortunatly for me this is also reflective of Walmart, who chooses to deal with a company like this. It was a lift chair and I needed to use it right away. They did not answer my request or refund my money so I wrote again a few days later insisting that they refund my money. cs@gymaxservice.com Before You Start Please read all instructions carefully. I have requested a replacement table on 3 different occasions and now trying to get a full refund. Frankly its amateurish. Don't order from . For more information, see the developer's privacy policy. Corporate greed! Open box and start assembling. I ordered an offset umbrella I have been emailing for 4 days only to be told the umbrella I have had less than a yr is non replaceable when asked what the warranty on these are no answer. Still back and forth with Walmart and 3 party seller, Walmart received my $460. Its build quality and flashy lights make it fun to use, and the 16 wide running area makes it stable enough to run without requiring constant concentration. Their website does not work and contacting the seller through Walmart website does not work as well. I initiated a return I was provided one label after going to fed ex with these heavy boxes. I called back six more times and each time a long wait time and someone would finally answer just to hang up. THANKS FOR SHARING let people know what to expect. Save with. 1400-Watt Electric Fireplace Freestanding and Wall-Mounted Heater Log Flame Remote Black, 63 in. Just add a setting to change from km to miles etc. There's an old adage in business. I contacted my state's attorney general's office, the F.T.C., and the bank in which issued the debit card that paid for this fateful order. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. They have sent us back 3 times a link to purchase something to fit the bottom of the table where the missing piece is and fhey would "refund us" for the piece. I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. due by LCD Monitor & Preset ProgramsGYMAX folding treadmill is equipped with LCD monitor, providing real time information of your exercise, such as speed, distance, calories and time. Gymax wanted photos and proof other than shipping and order info. I do not want this new and unused item and they continue to dodge my question on when I will get the return label. Thanks for nothing, Not a review but WHERE IS MY ORDER? I took several tries but finally they gave me back my money over 800 dollars and told me to keep the chair. ORDERED TABLE SET ON 3/18/2021 MONEY OUT OF BANK IMMEDIATELY DELIVERY DATE 3/30/2021..DID IT ARRIVE A BIG HELL NO!!!!! Sorry, this webpage requires JavaScript to function correctly. Retain instructions for future reference. DO NOT ORDER FROM THIS COMPANY through Wal-Mart. Do not buy furniture from here! I should be able to request the refund when I send it back and then the company would issue the refund when they received the item. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. still not interested in keeping this product. All Rights Reserved. Im still working with Walmart to get my money back. Separate and count all , Continue reading Gymax GYM05886 Electric Fireplace User Manual, GYMAX GYM08376 Christmas Tree HARDWARE SCREW 3PCS CAP WARNING: There are plastic caps on the end of each pole that are useless, please make sure to remove them before assembling. I found no way to change that. All rights reserved. Wal-Mart said gymax responsible for return. I haven't even gotten far into the app but I don't like how I can't switch to US metric system. Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. I have had to go through a few hoops in order to receive a return authorization label. The width did not give me as much confidence as the Famistars 17, however. Gymax 38'' Folding Mini Trampoline Fitness Rebounder w/ Safety Pad Blue (12) Not available Choose options Gymax 3-in-1 Portable Air Conditioner 8000 BTU AC Unit Air Cooler w/ 24H Timer Grey (11) Not available Gymax 2 in 1 Folding Treadmill 2.25HP Running Machine w/ Dual Display Blue (10) Not available Choose options I dont think we will have a Christmas tree this year. And of course its way too late to get another before tomorrow. At an estimated 75 lbs, it was not too heavy (compared to the 130-pound Famistar) and took very little space at 52 x 27 x 5 in its folded (arms removed) position. ordered product not knowing it was via Marketplace. You dont update people when their items are delayed? Retain instructions for future , Continue reading Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, USERS MANUAL Electric Fireplace THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. This box made the battered box the tv console arrived in look good. We recommend that, where possible, all items are assembled near to the area in which they will be placed , Continue reading GYMAX GYM07109 Side Table User Manual, GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual GYM03812 1400-Watt Electric Fireplace Freestanding THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION.