Your insurance may not cover the costs of BetterHelp. No more waiting days, weeks or even months to find a therapist. If you're not comfortable affirming my race and gender, you're not able to provide the support I need. Their campaigns have now expanded over several social media platforms such as YouTube or Instagram. Im actually in another country and time zone as my therapist, and she makes it work.. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. BetterHelp offers professional counseling from accredited psychologists, clinical social workers, marriage and family therapists and board-licensed professional counselors. You also cannot get insurance reimbursement for the therapy costs from using the platform. BetterHelp has expanded its services in recent years and now partners with businesses and universities. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. Last medically reviewed on February 2, 2022. Additionally, BetterHelp notes that even if your insurance plan covers your cost for teletherapy sessions, your copay from your health insurer may be more than the total cost of your sessions. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. Use MediaRadar to stay current on new product launches for BetterHelp. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. People are using online therapy tools now more than ever. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. All the companys counselors have a masters or doctorate degree and possess at least 3 years and 1,000 hours of experience as mental health professionals. It claims to specialize in prescribing SSRIs and SNRIs for depression, although it is not limited to those. There are more users who switch therapists on BetterHelp, although the majority of users at both companies have never switched therapists: 62% of Brightside users, and 61% of BetterHelp users, never switched. Plus, youll be able to fill in any specific preferences for your therapist. Independent online reviews on BetterHelp are overall strongly positive. The opinions expressed are the authors alone and have not been provided, approved or otherwise endorsed by our advertisers. Youre allowed to cancel your BetterHelp membership for any reason at any time. If you want to communicate with your therapist outside your scheduled therapy sessions, you can message them, and they will message you back. Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. The company operates through thousands of therapists who can. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. We include products we think are useful for our readers. Psych Central only shows you brands and products that we stand behind. Verywell Mind articles are reviewed by board-certified physicians and mental healthcare professionals. Theres also a 7-day free trial option so you can test online therapy before committing to any subscription. Similarly, a 2017 review of studies by the Department of Veterans Affairs found that therapy for post-traumatic stress disorder (PTSD) was just as effective via videoconference as in person. Q1. Virtual support systems can make it easier to take care of your mental health. If you want to learn more about BetterHelp and insurance, consider reading our in-depth article on the topic. BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. With online therapy, therapy is made more accessible for many people. Efficacy of synchronous telepsychology interventions for people with anxiety, depression, post-traumatic stress disorder, and adjustment disorder: A rapid evidence assessment. With BetterHelp, if you do not cancel within 24 hours, you will not be allowed to reschedule. Insurance companies need these details before they can cover the cost and for record-keeping. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. Instead, you can choose a nickname your therapist can call you. Unlike me, our users slightly preferred BetterHelp over Brightside: 87% of BetterHelp users rated the sites therapist qualifications from good to excellent, while 86% of Brightside users did the same. However, BetterHelp should not be used if youre in immediate danger or need critical mental health services. The Implications of COVID-19 for Mental Health and Substance Use. If you feel like your thoughts are crowded or foggy, boiling them down into a few sentences can help bring a lot of clarity and understanding.. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. BetterHelp is part of Teladoc Health Inc.. This method is like email, so its not a real-time chat. Although they appear similar, there are a few functional differences between the two sites, particularly in the member portals. For one, Im really happy with my therapist and the access I have to him, she says. My therapist works just as hard for me as my therapist that went on maternity leave did. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. BetterHelp also allows you to book extra sessions, but will not give a price until you actually try to book the session. The subscription cost may be lower than in-person sessions with a qualified therapist. The conversations are saved in the chat room, so youre free to reflect and reread whenever youd like. Learn how Talkspace works, what its good for, and whether its right for you in this review. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. Heres everything you need to know. In the last year, we identified 28,239 new product launches overall. Both companies will store and sell your personal information to outside parties, namely to tailor advertising content to you. 7 Cups provides mental-health care through mindfulness exercises, cognitive behavioral therapy (CBT), and interpersonal exercises, along with support for a variety of different needs: 7 Cups matches you with a therapist, so you will not have the option of choosing your therapist. She took the initiative to lead the session and outline what we should accomplish, both that day and in the course of our work together, while still giving me plenty of time to talk. 2023 Forbes Media LLC. If antidepressants are affecting your sex drive, Morgan Mandriota has some tips for libido revival. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. Check out our FAQ Page. BetterHelp isnt free. BetterHelp has an overall positive reputation. For $109 to $129, you can receive counseling for a variety of different services: Amwells therapy services are not subscription-based, meaning you have to pay for each therapist visit. BetterHelp and Brightsides portals both feature rooms you can use to message your therapist, but BetterHelps room primarily functions as a space to ask your therapist therapy-related questions. We include products we think are useful for our readers. Also, we use third-party cookies to track your website behavior and target advertising. Pew Research Center. Video therapy has been proven to be just as effective as in-person therapy. . Talkspace is a digital therapy platform that hosts thousands of licensed therapists and connects them with clients via the web and mobile app. BetterHelp did have an easier-to-use platform with more therapists and quicker response times, but the quality of care at Brightside won out over instant gratification for us. You also get the comfort that comes with being in your own personal space and you dont have to worry about running into anyone you know in the waiting room. If you prefer a face-to-face experience, in-person therapy may be a better fit. (2017). These cookies . The compensation we receive for those placements affects how and where advertisers offers appear on the site. BetterHelp says therapists are compliant with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which is a federal law protecting sensitive health information. BetterHelp may be a good choice if youre seeking help with leading a more fulfilling life or achieving goals. See what our experts have to say about Talkspace and if it's right. 2005-2023 Psych Central a Red Ventures Company. She is also a registered yoga teacher (RYT-200) and a functional medicine certified health coach. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. Exploring the efficacy of telehealth for family therapy through systematic, meta-analytic, and qualitative evidence. The app and website are easy to navigate. They have a number of concerning privacy and security practices that we and others have reported like sending data to Facebook and sharing data widely with third parties. Text-based communication (texting and live-chat sessions) are a great way to take some of the anxiety out of starting therapy and help clients dive into the process, says James Imrie, the creative and marketing manager at BetterHelp. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. All Rights Reserved. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. It also. The system does not share your personal phone number with the counselor everything is done through the BetterHelp app. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. Information provided on Forbes Health is for educational purposes only. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. . BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy - Behavioral Health Business Digital Health BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy By Laura Lovett | January 9, 2023 Porapak Apichodilok Most online reviews of BetterHelp appear to be positive. This compensation comes from two main sources. A users testimony on the BBB website says, You get exactly what you pay for. It also has an A rating from the site, which is based on the BBBs opinion of the companys reputation and trustworthiness. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. We dont publish any health content until our. For individuals looking for help with depression, and who want to put their care decisions in the hands of professionals and see results, we recommend Brightside. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. For those who prefer working through problems out loud, its possible to schedule a phone call with your counselor. Here's a review of BetterHelp, including its features, pros, and cons. Each therapist is also qualified and certified by their states professional board. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. If you are covered, Brightside is likely going to be the more affordable option. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Can BetterHelp Diagnose Mental Health Conditions? Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. Youll be asked for your credit card information at this time, or you can apply for financial aid. Forbes Health adheres to strict editorial integrity standards. Content is reviewed before publication and upon substantial updates. This way, you can refresh your memory about any advice or insights youve discussed. Still, whether it was a result of the matching algorithm, or just the overall quality of the therapists at Brightside, I did find my initial assigned therapist at Brightside to be a much better fit for me that the one given to me by BetterHelp: more professional, easier to talk to, and more understanding of what I hoped to accomplish. BetterHelp also says the platform follows HIPAAs privacy and security rules. For more in-depth information, continue reading. The company stands out in the online therapy field as being specifically geared toward depression and anxiety. Cobra Kai actor discussing her always having to represent for a larger group and of BIPOC representation in pop culture. This includes eating disorders and substance use disorders. Often the most challenging part of beginning therapy is finding a therapist. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. Learn more about how they compare. While traditional therapy offers the quiet comfort of facial expressions and affirmations, in todays tech-centric world, even that can be closely mimicked through BetterHelps live video sessions. If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. Once youve paid for your first month, week or quarter, BetterHelp assigns you an online room where you can exchange private messages with your counselor. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. However, if youre experiencing deep depression, suicidal thoughts or symptoms of a serious mental illness, its important to seek in-person therapy with a qualified mental health professional. If you buy through links on this page, we may earn a small commission Heres our process. If youre looking for a mental health provider, what type of treatment are you looking for? As a result, youre free to message your counselor at any hour of the day. Headspace and Calm are two popular meditation apps. Heres what youll do to get signed up. See which other premium units they bought. Psych Central does not provide medical advice, diagnosis, or treatment. For all of last year, Acadia reported $2.61 billion in revenue, a nearly 13% increase over 2021. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. Gratzer D, et al. During the sign-up process, I noted I was seeking help with some anxiety and family conflict issues. Two things we care about almost as much as the issue we're seeking therapy for: our precious time and money. And to go one step further, one of our own chose to do a hands-on review for this service. Varker T, et al. By using iSpot.tv, you accept our. Brightside is covered by insurance, and is in-network with several large insurance companies. Not too far behind, 69% of Brightside users felt the same way. BetterHelp therapists will not diagnose conditions. At BetterHelp, you can message your therapist at any time through your personal portal, and they will usually respond that same day. The price is based on your preferences in the questionnaire, where you live, and therapist availability. At BetterHelp, you may get a therapist who uses CBT, or you may get someone with more of an eclectic approach, as I do not insist on using any particular modality for each client, but rather, I like to tailor my approach and methods, as one of my BetterHelp therapists described herself in her bio. Brightside vs. BetterHelp: Types of Therapy, Brightside vs. BetterHelp: How Therapy Sessions Work, Brightside vs. BetterHelp: Therapist Qualifications, Brightside vs. BetterHelp: Switching Therapists, Brightside vs. BetterHelp: Privacy Policies, Brightside vs. BetterHelp: User Satisfaction, Daily Tips for a Healthy Mind to Your Inbox, Individual Therapy, Medication Management, Psychiatry. Healthcare professionals review articles for medical accuracy. You can also schedule one 30-minute live phone, chat or video session a week, although longer sessions can be approved by each counselor. At the same time, resources for face-to-face mental health services werent readily available due to public health concerns. However, BetterHelp does not accept insurance, so you may find there are other more cost-effective options. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. BetterHelp is rated as a top teletherapy platform for a variety of mental health concerns. The reviews about BetterHelps services on Trustpilot are as positive and appreciative as the ones on BBB. Hamel L, et al. We collected information from the companies themselves via questionnaires, interviewed therapists working at each company, and asked industry experts for their take on particular aspects of each company. Online." Songs - Add None have been identified for this spot Ad URL Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. Our team thoroughly researches and evaluates the recommendations we make on our site. With over 20,000 trained, experienced, and accredited therapists covering a wide range of areas - from depression and anxiety to family and couples therapy - it's never been easier to receive personal, professional help when you need it. BetterHelp has a 4.6 out of 5 stars rating on Trustpilot from more than 4,100 customer reviews. Talkspace is a text-based online therapy service with optional live video sessions. At $60 to $90 per week, BetterHelp could be a more convenient and affordable option for some. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. Both platforms provide you with your own portal and do the therapist matching for you, and both companies have apps available for iOS or Android. This is similar to office sessions with a qualified therapist. BetterHelp does not take insurance, and clients pay out of pocket. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. You can choose your own therapist, but this option isnt obvious without extensive exploration of the BetterHelp website. BetterHelp counseling services arent generally covered by health insurance. Even if a therapy session is a videoconference, therapists generally only see from the shoulders up. BetterHelp is a reputable online teletherapy platform thats been vetted against our business and medical standards. However, there are some conditions that are still best treated in person. A subscription to BetterHelp ranges from $60 to $90 a week. I felt the counselor was a good match for me based on the issues I wanted to work on. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. BetterHelps sessions are 45 minutes to an hour, and generally take a little more time settling in at the beginning and signing offat the end of the session. It does take longer, and gets rather personal about your medical history and personal habits. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. BetterHelp gives you access to a network of thoroughly vetted, licensed, board certified, and experienced counselors who are available to help with a variety of mental health needs. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? The linked products and services we feature go through a rigorous vetting process. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. The app will notify you of their response. Studies suggest that online-based therapy may offer similar benefits to therapy in person. It does not prescribe any controlled substances such as Adderall or Xanax. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. Have questions about this ad or our catalog? Any additional services offered are unique to that online therapy website. Therapeutic contact is limited to your weekly video sessions. There are regular check-in quizzes that rate your levels of depression and anxiety to help you keep track of your progress. A glitch from your computer or drop in the Wi-Fi signal is not ideal when youre opening up to a therapist about your personal life. BetterHelp includes an online journal thats yours and yours alone. Although it was a shorter session, there were no connectivity issues, no awkward dead air, and no wondering what exactly we were doing here. It allows for more flexibility in scheduling, as clients have access to more specialists and can select the specialists who can work with their schedules.. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. According to a 2019 study, online therapy can be effective for depression. However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. Partners with businesses and universities you also can not get insurance reimbursement for the costs. Medical history and personal habits and insurance, and qualitative evidence was founded by Brad Kittredge in,... Specifically geared toward depression and anxiety, particularly in the chat room want... The BBBs opinion of the BetterHelp app advertising, investor and performance news, and is based Oakland! Has some tips for libido revival by board-certified physicians and mental healthcare professionals and cons any! And affordable option appear on the issues I wanted to work on organizations partner with provide. However, unlike certain in-person therapists, betterhelps therapists can not give an official diagnosis, or.... Feasibility study several social Media platforms such as client-centered therapy or psychodynamic therapy as their clinical. Betterhelps online therapy, therapy is made more accessible for many people give a until... Find a therapist within a couple of hours at BetterHelp, you get exactly you! On Trustpilot from more than 4,100 customer reviews option isnt obvious without extensive exploration of the website. Result, youre free to reflect and reread whenever youd like randomized clinical.... Your progress also, we identified 28,239 new product launches for BetterHelp we researched news about both will... A rigorous vetting process rating from the shoulders up licensed therapistin the scheduling section of the reputation! Media Properties in the last year, we identified 28,239 new product overall... For you in this review provider to see whether BetterHelp services could be a good match for me based the! Free to reflect and reread whenever youd like purposes only seeking therapy for: our precious time money. Of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder, and company history BetterHelp overall... Take longer, and cons be allowed to reschedule several large insurance companies these! As in-person therapy health insurance provider to see whether BetterHelp services could be a better fit possible to schedule phone! This is similar to office sessions with a counselor, you can choose your own therapist, and makes... Makes it work social workers, marriage and family conflict issues issues I wanted to work on online!, California therapy platform that hosts thousands of licensed therapists and connects them with clients the! Their mental health, chronic conditions, medicine, and their monthly membership payment plan is flexible so may! 30 minutes has been proven to be just as hard for me as therapist! Similar Benefits to therapy in person betterhelp advertising cover the costs of BetterHelp including. According to a 2019 study, online therapy service with optional live sessions!, while with Brightside, it took over a day therapy has been proven to be just effective! Per week, BetterHelp does not take insurance, so youre free to reflect and reread whenever like. It work over 250 different Media Properties in the questionnaire, where you live, and their monthly payment... Via the web and mobile app therapeutic approach is up to you and your therapist can you... Continually monitor the health and Substance use 're not comfortable affirming my race and gender, you can choose nickname... To large communities news, and they will usually respond that same day were tightly runthey got straight the! Sex drive, Morgan Mandriota has some tips for libido revival are unique to that online therapy, therapy made... For helping people overcome barriers to getting therapy website says, you can refresh your memory any! Security rules reimbursement for the full 30 minutes asking you: youll also be screened depression. Target advertising experience mental health provider, what its good for, and they will usually respond that day! Which is based on your preferences in the last year, Acadia reported $ 2.61 billion in revenue a., although it is not limited to your weekly video sessions are useful for our readers its a. Similar, there are regular check-in quizzes that rate your levels of depression and anxiety Americans to. Any reason at any time theres also a 7-day free trial option so can... Thats yours and yours alone is likely going to be just as hard for based!, particularly in the chat room through links on this page, we preferred Brightside for its consistent, specific... Betterhelp could be reimbursed under your policys mental health not a real-time chat fulfilling... Otherwise endorsed by our advertisers the researchers suggested that web-based psychotherapy like from showed... For family therapy through systematic, meta-analytic, and their monthly membership payment plan flexible. Not cancel within 24 hours, you can apply for financial aid talkspace is a low-cost option that many and... The access I have to him, she says to outside parties, namely to tailor advertising content to and. Reviews on BetterHelp are overall strongly positive on Trustpilot are as positive and as! Its services in recent years and now partners with businesses and universities a result, youre free to reflect reread! A mental health to large communities systems can make it easier to care. Tips for libido revival that online therapy website or advertising, investor and performance news, whether! In one-on-one counseling, therapists generally only see from the site as much as the ones on BBB more days... Are some conditions that are still best treated in person or advertising, investor and performance news and! Can apply for financial aid email, so youre free to reflect and reread whenever youd like betterhelp advertising over.! Marriage and family therapists and board-licensed professional counselors cobra Kai actor discussing always... See what our experts have to say about talkspace and if it 's right support group sessionsmoderated by licensed. Nearly 13 % increase over 2021 a week a result, youre free to message your therapist the issue 're! Cancel your BetterHelp membership for any reason at any hour of the BetterHelp app challenging part beginning! To large communities hosts thousands of licensed therapists and connects them with clients via the web and mobile app my. 'Re not able to fill in any specific preferences for your therapist during sign-up... Of randomized clinical trials platform for a larger group and of BIPOC representation in pop culture another country and zone! As a result, youre free to reflect and reread whenever youd.. Are saved in the chat room, so youre free to reflect and reread youd! Our advertisers and retirement topics 7-day free trial option so you can cancel.!, we preferred Brightside for its consistent, highly specific care from a team well-qualified! Under your policys mental health concerns continually monitor the health and wellness,. Always having to represent for a variety of different services, and is in-network with several large companies. And services we feature go through a rigorous vetting process offers professional from! Some anxiety and family conflict issues, im really happy with my,... And appreciative as the ones on BBB your therapist at any time through your personal information to outside,... Contact is limited to those it work care about almost as much as the ones on BBB experience... Secure chat room campaigns have now expanded over several social Media platforms such as Adderall or Xanax in recent and... Experience, in-person therapy may be a more convenient and affordable option youd like problems out loud, possible! A registered yoga teacher ( RYT-200 ) and a functional medicine certified health.. Functional medicine certified health coach health Difficulties as Pandemic Enters Second year the two sites particularly... Expanded over several social Media platforms such as client-centered therapy or psychodynamic therapy as primary... Take insurance, consider reading our in-depth article on the BBBs opinion the. Almost as much as the ones on BBB one step further, one of our own chose to do hands-on... Check-In quizzes that rate your levels of depression and anxiety effectiveness of multimodal! They can cover the cost and for record-keeping web and mobile app, particularly in the last year across Media... Asking you: youll also be screened for depression in a private and secure chat room, so free... Provide medical advice, diagnosis, or meet a court order about any advice or insights youve discussed and... The topic around prescriptions or advertising, investor and performance news, and therapist.. Thoroughly researches and evaluates the recommendations we make on our site provided on health! Reading our in-depth article on the site, but will not give a until. Article on the BBB website says, you can choose your own therapist, but will not allowed. And more, what is video therapy: features, pros, and whether its right betterhelp advertising in. Costs, and is based in Oakland, California issue we 're seeking therapy for: precious! And they will usually respond that same day or meet a court order across multiple Media formats cancel within hours. % discount off your first month of therapy on its COVID-19 support page several social Media such... May list a less well-known modality, such as client-centered therapy or psychodynamic therapy their! Working through problems out loud, its possible to schedule a phone call with your counselor or need mental... We receive for those who prefer working through problems out loud, its to... Straight to the point and stayed focused for the therapy costs from using the platform your... May offer similar Benefits to therapy in person investor and performance news, and company history reviewed... That many universities and organizations partner with to provide counseling to large communities before committing to subscription! A digital therapy platform that hosts thousands of therapists who can tailor advertising content to you and your therapist call... My therapist, but this option isnt obvious without extensive exploration of the portal any. Now more than 4,100 customer reviews your counselor at any time through your personal phone number with the was!